Join us on Giving Day to help raise funds that can save lives.

We need a bunch of awesome volunteers to help us reach our community, family, friends, and colleagues on Giving Day.

Give just 2 hours of your day and we'll provide the fun, snacks, and entertainment. If you're keen to do more than 2 hours or jump in for two shifts at different times of the day, let us know!

With more incredible volunteers helping out on the day, we can do more good for more people.

So if you're happy to talk to anyone and everyone (don't worry this isn't cold calling) - and you want to help Lifeline be there for more people experiencing emotional distress and in times of crisis - register today.

Together, we can save lives.

Where will I be volunteering?

This year we have two Heartbeat Hubs to choose from.

The City Hub is at our Brisbane City office

  • Level 5, 192 Ann St, Brisbane City
  • Volunteer shifts will be available between 9am and 7pm

The Caboolture Hub is at our super warm and wonderful Blue Care Customer Service Centre located in Caboolture

  • Address details for the Caboolture Hub will be shared with confirmed volunteers
  • Volunteer shifts will be available between 10am and 2pm

Giving Day volunteers are at the heart of the day so we've created the Heartbeat Hub. There will be food, fun and a great atmosphere and we're encouraging everyone to come celebrate with us as we raise funds for Lifeline Queensland.

What will I be doing as a volunteer?

There is one main task to this volunteer opportunity - making calls to the extraordinary people who donate to Lifeline Queensland and our friends, family and communities to give them the opportunity to have their donation matched on Giving Day.

What's in it for me?

- You'll be giving your brain some love! Studies show that acts of kindness deliver a big happiness boost to your brain
- You'll get to connect with other people who care about mental health and suicide prevention
- You can use your corporate volunteering hours to help save lives
- Most importantly, you'll be making a meaningful difference for the thousands of Australians affected by suicide

What skills do I need?

You'll need to be confident with speaking English and comfortable talking to people from all walks of life. The people who donate to Lifeline are from lots of different ages, cultures, races and towns because suicide impacts the lives of so many people.

How long is the volunteer shift?

The Heartbeat Hub in Brisbane City will be running from 9am until 7pm and from 10am until 2pm in Caboolture. Volunteer shifts are 2 hours long but if you're keen to do more than one shift, let us know. The more funds we can raise on the day, the more we can do to prevent suicide and save lives.

What do I wear?

Wear whatever you're most comfortable in. We love seeing the amazing and unique ways people wear Lifeline colours at our events so get creative.

Will there be food and amenities?

Snacks will be provided for all of our amazing volunteers at the Heartbeat Hub and there are kitchen facilities and bathrooms available close by to the hub.

What is accessibility like for volunteers?

This space is accessible for wheelchair or mobility devices. We also have accessible toilets close by to the hub.

UnitingCare values diversity in our organisation and we have some principles in place that will help to promote both inclusion and access.  If you have any other accessibility requirements, please let us know - [email protected]

Participating in Training
Volunteering as a Crisis Supporter
Volunteering at Bookfest
Volunteering at a Lifeline shop

Let us know which Heartbeat Hub you'll be joining.

We have two Hubs - one in our Brisbane City office and one in our Blue Care Customer Service Centre in Caboolture.

Brisbane City Heartbeat Hub
Caboolture Heartbeat Hub

Let us know which times work best for you to come volunteer at the Heartbeat Hub.

The Caboolture Hub will only be available for two shift times between 10am and 2pm. All other shift times are for the City Hub.

09:00 - 11:00 (City)
10:00 - 12:00 (Caboolture)
11:00 - 13:00 (City)
12:00 - 14:00 (Caboolture)
13:00 - 15:00 (City)
15:00 - 17:00 (City)
17:00 - 19:00 (City)

Have a friend or crew volunteering with you and want to make sure you're all on the same shift?

Vaccine Certificate

Before Giving Day, all volunteers will need to provide a copy of your COVID-19 Vaccination Certificate. The reason for this, is that the spaces that you'll be volunteering in are within UnitingCare Queensland. As a health and community service provider across Queensland and the Northern Territory, our priority is protecting the safety and health of those who work with us and those we serve.

I have read and accept the terms and conditions

In these terms and conditions:

1. Event means the fundraising campaign referred to as the “Giving Day” organised and arranged by UnitingCare, which involves you making and receiving telephone calls to receive donations on behalf of UnitingCare; and

2. UnitingCare means The Uniting Church in Australia Property Trust (Q.) represented by UnitingCare Queensland ABN 45 414 098 573. You agree that your decision to volunteer at the Event is your free, personal choice and that you did not make that choice based on any representation made to you other than these terms and conditions. You agree that you will perform all duties on a voluntary basis and you will not be paid by UnitingCare for volunteering at the Event, and that you will follow any reasonable direction provided to you by UnitingCare at the Event.

During the Event, you must act honestly, in good faith and to the best of your ability, including:

1. not being under the influence of alcohol and/or drugs;

2. acting in a safe and responsible manner. This includes following all policies and procedures provided to you by UnitingCare;

3. not acting in an offensive, aggressive and/or inappropriate manner; and

4. not acting in a manner which breaches any laws.

You must be aged 15 years or over to volunteer at the Event. Prior to the event you must provide to UnitingCare a copy of your COVID-19 Vaccination Certificate.

If UnitingCare considers that you have breached these terms and conditions, UnitingCare may direct you to leave the Event.

If at any time before or during the Event, you become aware of any illness, injury or impairment that affects your health, you must immediately notify UnitingCare.

All information provided by you to UnitingCare must be true and correct. UnitingCare may request that you provide further information regarding any illness, injury or impairment that affects you. You agree to provide all reasonable details that UnitingCare may require, which may include the nature of the illness, injury or impairment and any further details that may be required to investigate any incident at the Event which may have caused the illness, injury or impairment.

You agree that you volunteer at the Event at your own risk. You agree to irrevocably release UnitingCare from any and all claims, demands, complaints, proceedings or causes of action arising out of or in connection to the Event. You agree to indemnify UnitingCare from and against any liability, injury, illness, loss and/or damage of any kind whatsoever arising from any breach by you of these terms and conditions. UnitingCare has no liability to you, whether in negligence or tort or for any other common law or statutory cause of action arising from or in connection to the Event.

UnitingCare holds public liability and volunteer personal accidents insurance policies (Insurance Policies). You understand that the Insurance Policies may not apply to you if you are under the age of 15 years old or over the age of 80 years old. You understand that the Insurance Policies do not extend to insuring any vehicle used by you, or to any gap payment payable to Medicare by you. You agree that your ability to make a claim under the Insurance Policies is subject to your compliance with these terms and conditions, and the terms of the Insurance Policies.

These terms and conditions are governed by the law in force in Queensland.

We at UnitingCare value our relationship with you and will treat your personal information collected for the purpose of your volunteer involvement with us, carefully. UnitingCare is bound by the National Privacy Principles contained within the Privacy Act 1988 (Cth) and will not disclose your personal information to anyone else without your prior consent.