Your donation could be the difference that saves a person’s life

Your tax-deductible donation will help keep Lifeline available to Queenslanders in crisis, 24/7

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$39
help answer a call to Lifeline's 13 11 14 Crisis Support Line
$75
help continue life-saving conversations with someone in crisis through Lifeline's 0477 13 11 14 text service
$137
help ensure crisis support services are available 24/7, so we can be here when someone urgently needs help
$3,500
it costs $3,500 to put someone through the hours of training it takes to train one Lifeline Crisis Supporter to be there for thousands during their darkest hours.
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Every 12 hours, a Queenslander loses their life to suicide.*
You can help stop the next one.

Each one of those statistics is someone’s child, someone’s brother, someone’s mate. Someone who is loved, despite what they might think in a moment of loneliness or crushing pressure.

Knowing that someone is there to listen 24/7, and that they can stay anonymous, can make a massive difference.

Your gift today will help train more Crisis Support Volunteers who can be there when Queenslanders in crisis reach out for support. And that could be the difference that saves a person's life.

Lauren and her brother Mat are wearing sunglasses and smiling together for a photo outdoors. Mat has his arm around Lauren.

“If he’d called Lifeline, things might have been different.”

Lauren remembers her brother Mat as someone who brought joy wherever he went.

“He had the funniest sense of humour,” she says. “When he laughed, everyone else laughed too.”

He was deeply loved as a brother, a son, and a playful uncle who adored his nieces.

Today, Lauren and her family live with the space he left behind.

“It’s like part of us is missing,” she says.

They keep his memory close by sharing stories, lighting candles, and saying goodnight to the brightest star.

No family is ever prepared for this kind of loss. But in moments of deep distress, having someone to talk to can make a real difference.

It costs $3,500 to put someone through the hours of training it takes to train one Lifeline Crisis Supporter to be there for thousands during their darkest hours.

Here’s what your gift today could help cover:

A Crisis Supporter wearing a headset and glasses smiles while looking at a computer screen.

The initial three-month period of face-to-face and online training for new volunteers

A Crisis Supporter Volunteer and a Calling Coach are wearing headsets and looking at a computer screen in a Crisis Support Centre.

The cost of their training and supervision during a two-month placement in a Crisis Support Centre

A Crisis Supporter Volunteer wearing a headset and glasses works at a computer, with another Crisis Supporter in the foreground also wearing a headset.

Their supervision during an 80-hour internship that’s a prerequisite for ‘graduation’

Orion, A Lifeline Queensland Call Coach is sitting at his desk, ready to support Crisis Supporter Volunteers to answer calls to Lifeline's 13 11 14 Crisis Support Line

Q& A with Orion (Lifeline Queensland Call Coach)

Orion completed his Lifeline phone training in 2017. He has supported thousands of Help-Seekers and facilitated over 200 Crisis Supporters to grow their skills.

He explains some of the reasons men like Mat are struggling, and how you and Lifeline Queensland can help.

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Why do you think men can struggle with their mental wellbeing?

One of the main factors is the way we, as men, can internalise our emotions and try to deal with things on our own.

We can feel a societal expectation to be strong, to provide, and to be able to push through without help. Those difficult feelings may only get heavier the harder we push them down.

With mounting living pressures, issues can compound, building up and weighing us down until we can’t get up.

Feeling able to talk about things without having to pretend we’re okay can be an important first step to relieving some of this burden.

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What should someone do if they notice someone in their life is struggling with their mental health?

If someone you care about appears to be struggling, offer them the space to talk and feel genuinely heard. They’re not necessarily looking for you to come up with solutions; they want to feel safe, heard, and understood.

Someone may have their own solutions, and what we can do is really hear them and encourage them to pursue those.

As men, sharing our feelings may come a little less naturally than it might for others, but you can always offer space to do something with us; going for a bushwalk, a bike ride, or even just a chat over coffee.

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Are calls to Lifeline from men different?

Everyone who reaches out for help is different. At Lifeline, we offer support through our CARE framework (Connecting, Attending to the Help-Seeker’s needs, Reaffirming, and Empowering) to meet the unique needs of each person seeking help, regardless of their gender, age, race, or background.

Men can come across as a little more practical, and we try to work with that, offering the same level of support to each and every person seeking help.

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How can you help Lifeline be there for someone in crisis?

Lifeline supports Help-Seekers in all stages of crisis, but by the time many men reach out, they’ve reached their breaking point. That makes it all the more critical that a trained Crisis Supporter is there to answer their call.

With your donation, Lifeline Queensland can continue to train new Crisis Supporters and support existing teams, so that Lifeline can offer 24/7 support, every day of the year.

Other ways to donate

If you’d prefer to donate over the phone, by BPAY or post, give our friendly Fundraising Support team a call on 1800 961 881 (9am to 4pm, Mon – Fri).