What you've made possible

Look closely at these numbers. Not at the figures themselves, but at what sits behind them. A voice that steadied. A night that didn’t end the way someone feared it might. A stranger who picked up the phone, and another who answered.

This is what your kindness made possible across our Queensland Crisis Support Centres, between January and May 2026.

An icon representing a crisis supporter

18,420

calls answered through 13 11 14

That’s thousands of moments, month after month, when someone reached out for support — and someone reached back.

An icon showing two speech bubbles for online chat

2,856

text and online conversations

For so many, the words come easier typed than spoken. This is the lifeline meeting people exactly where they are.

The iconic Lifeline symbol

3,256

calls answered through 13YARN

Support grounded in culture, connection and care — a yarn with someone who understands, for Aboriginal and Torres Strait Islander peoples who need it.

The iconic Lifeline symbol

10,803

hours of support

Hour after hour after hour. Each one a gift of time, attention and hope, given to someone who needed it most.

None of it happens on its own. Behind every number on this page is a person who was heard. And behind every one of them is you. Thank you.